Our Privacy Statement
We want you to know that we take your privacy and the security of the data you provide to us very seriously. We collect industry standard information to help us provide you with better products, accurate business documents and outstanding levels of customer service. The data collected is used to improve the services and products we provide to you as a registered user.
We do not share any of the personal data we record during registration or purchase with ANY third party.
Data Collected During Registration
We ask you for the following personal information when you register on our site.
These details are required in order to identify you on our system and to make sure we address you correctly when we need to contact you by chat, e-Mail or telephone. We also use these details to identify you as a registered user in order to give you the full benefits of registration including technical support and upgrade eligibility. We use your e-mail address to send registration reminders, to notify you of new software releases, updates, special offers and news. Please contact us if you wish to be removed from all future mailings.
Any data entered is done so on encrypted pages, protected by DigiCert using the latest encryption to ensure complete protection of your data from the moment you enter it onto our system.
Web Site Visits
When you visit our web site, our Google Analytics account logs the time and duration of your visit, and the time and duration of the pages on our Web site that you view. We also use Google Analytics to capture certain key information. Web visit information is used to generate aggregate statistical data that we use to measure interest in our Web pages. We do not tie this information to your personal information.
When a purchase is made we will record additional personal information which we ask all customers to provide such that we can provide the required order confirmation and invoices for accounting purposes, again for the purpose of legitimate interest. The additional information we request for Billing is as follows.
Address line 1
Address line 2 (optional)
Zip code / Postal code
Telephone number (optional – helpful if we need to contact you quickly about your order)
E.U. TAX Identification number (in order to apply the appropriate sales tax)
All our payments are processed through either the WorldPay Secure Payment system or PayPal. We do not store any card details on any of our systems.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using any of the methods on the footer of our home page. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Drop us a line.
145-147 East Street, Bristol, BS3 4EJ
+44 (0)870 429 6575